Terms of Service

1. These terms

By creating an account or using the Brollss website, app or connection for AI agents (together, the "service"), you accept these terms. If you do not accept them, do not use the service. "We" and "us" mean Brollss, the operator of the service. "You" means the person who uses it.

If you use the service for a company or another organization, you confirm that you may accept these terms on its behalf, and "you" also means that organization.

2. What the service does

Brollss lets you upload a recording, transcribe it, cut it by editing the text, add B-roll scenes, images, stock footage, subtitles, music and sound effects, and export the finished video. Some of these steps use AI models run by us or by third-party providers.

You can also connect an AI agent (for example Claude, ChatGPT, Cursor or Codex) to your account through our MCP server, so that it opens, imports and edits your projects for you (see section 7).

The service changes often. We may add, change or remove features, and some features may be marked as experimental. Material changes follow section 17.

3. Your account

To open an account, you must be at least 16 years old and old enough to enter into a contract where you live. Your content may show minors: you need the rights and permissions required to process it. Tell us at support@brollss.com about any account opened by someone under 16.

Give accurate information when you sign up and keep it up to date. Keep your password and sign-in codes secret. You are responsible for what you do through your account. This does not exclude our responsibility for our own failures. An account is for one person: do not share, sell or transfer it. If you think someone else is using your account, write to support@brollss.com right away.

4. Your content

"Your content" means what you upload or provide to the service, such as videos, audio, voice recordings, images, logos, scripts, transcripts, prompts and instructions, and what the service produces for you from it, such as edits, scenes, subtitles and exports.

You keep all your rights in your content. We do not claim ownership of it.

You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, transcribe, analyze, modify and render your content, only to provide the service to you and to keep it working and secure. This includes sending parts of your content to the providers listed in our Privacy Policy when a task needs them. The license ends when your content is deleted from the service, except for copies we must keep for a limited time, as described in the Privacy Policy, and content you chose to share with other people.

You confirm that you own your content or have all the rights, licenses and permissions needed to upload it and to let us process it as described here. This includes footage, music, images, logos, trademarks, and the image and voice of every person who appears in it.

5. Responsibility for your content

You alone are responsible for your content, for how you use it and for where you publish it. We do not review videos, audio or text before they are processed, and we are not responsible for content that you or your connected agents create, edit, export or publish with the service.

If we learn that content breaks these terms or the law, or receive a valid complaint about it, we may remove it, block access to it or suspend the account concerned. To report a copyright infringement, write to support@brollss.com with your contact details, the work concerned, the precise location of the content, the capacity in which you act, and a statement that your report is accurate and made in good faith. We may ask for more details and inform the person concerned, who may respond.

6. AI output

Transcripts, cuts, scenes, images, subtitles and suggestions produced by AI are provided "as is". They can be inaccurate, incomplete or unsuitable, and similar output may be produced for other people. We do not guarantee that AI output is accurate, original or free of third-party rights.

Review AI output before you rely on it or publish it. You are responsible for checking that your use of it is lawful and respects the rights of others.

7. Connected agents

A connected agent is an AI application, such as Claude, ChatGPT, Cursor or Codex, that you authorize to use your account through our MCP server. You authorize it in your browser, after signing in, on a page that says what it will be able to do.

Once authorized, an agent can open, import and edit your projects, within the limits of your plan, and can start paid tasks that spend your credits. You are responsible for the instructions you give your agents and for the spending you authorize. This does not exclude our responsibility for our own failures. Some operations, such as starting a paid export, require a technical confirmation from the agent. That confirmation does not guarantee that you personally approved each operation.

The agent itself is provided by a third party under its own terms and privacy policy. We do not control the agent's model, its decisions or what its provider does with the data it reads from your account.

You can disconnect an agent at any time in your settings, under Security, Connected agents. We may also disconnect an agent that breaks these terms or puts the service at risk.

8. Acceptable use

Do not use the service to upload, create or distribute content that is illegal, that infringes someone's intellectual property, privacy or image rights, that is defamatory, harassing, hateful or violent, that sexualizes minors, or that deceives people about who is speaking, including voice or likeness imitation without consent.

Do not: abuse the service or its infrastructure, including by overloading it or by automated use outside the means we provide; get around usage, credit, plan or security limits; access accounts or data that are not yours; reverse engineer, decompile or try to extract the source code, models or prompts of the service, except where the law allows it despite this ban; resell or provide the service to others without our written permission; or use the service to build a competing product.

9. Plans, credits and payment

Brollss offers a free plan, a seven-day trial that needs no payment method, and paid plans billed monthly or yearly. The features, limits and prices of each plan are shown on the pricing page and in the app. When the trial ends without a purchase, the account moves to the free plan and keeps its work.

Some tasks, such as transcription, AI generation and export, cost credits. The app shows the cost before a paid task starts. Each plan includes a monthly allowance of credits. The allowance is renewed each month and unused allowance does not carry over, unless your plan says it does, within the limit it states. You can also buy credit packs. Credits from packs do not expire while your account exists, and are used after your monthly allowance.

If a paid task fails because of a problem on our side, the credits it used are returned. They are added to your monthly allowance and follow its renewal rules, even when they came from a purchased pack.

Payments are processed by Lemon Squeezy, which acts as the seller (merchant of record) and handles payment, invoices and taxes. Its own terms apply to the purchase. Subscriptions renew automatically until you cancel them. You can cancel at any time: your plan stays active until the end of the period you paid for, then does not renew.

Payments and credits are not refundable, except where the law requires a refund or where we choose to grant one. If a payment is refunded, the credits it gave are removed from your balance. We may change prices or plans for the future. Active subscribers are told before a price change applies to them.

10. Third-party services

The service relies on third parties for hosting, storage, computing, AI models, payment and email, and lets you use stock media and music from third-party libraries. Media from those libraries remains subject to their licenses, and you are responsible for respecting them.

We are not responsible for third-party services that we do not control, including connected agents and the websites you publish to.

11. Our intellectual property

The service, including its software, design, scene templates, layouts and the Brollss name and logo, belongs to us or our licensors. We give you a personal, limited, non-transferable and revocable right to use the service under these terms. Nothing else is transferred to you.

If you send us feedback or suggestions, we may use them freely, without any obligation to you.

12. Service provided "as is"

The service is provided "as is" and "as available". To the extent permitted by law, we give no warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation.

Interruptions, bugs, delays and failed renders can happen. Keep your own copy of your original recordings and of your exports.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data, audience or reputation, arising from or related to the service.

To the extent permitted by law, our total liability for all claims related to the service is limited to the amounts you actually paid for Brollss, including subscriptions and credit packs, directly or through Lemon Squeezy, in the 12 months before the event that gave rise to the claim. No minimum amount applies.

These limits do not apply where the law does not allow them, for example for gross negligence, intentional misconduct or the rights that consumer law gives you and that cannot be waived.

14. Indemnity

To the extent permitted by law, you agree to compensate us for third-party claims, and the resulting losses and reasonable costs, including legal fees, caused by your culpable breach of these terms or of the rights of others. This does not cover what results from our own fault.

15. Suspension and termination

You can stop using the service at any time. We may suspend or close your account, or disconnect an agent, if you break these terms, if the law requires it, if you do not pay, or to protect the service, other users or third parties. When possible, we tell you why and give you a chance to respond first.

When an account is closed, the right to use the service ends and your content is deleted as described in the Privacy Policy. Sections that by their nature should continue, such as responsibility for content, limitation of liability and indemnity, remain in force.

16. Deleting your account

You can delete your account from your settings. To protect you, we ask for your password or a code sent by email.

Deletion first cancels any active subscription. If the cancellation fails, nothing is deleted and you are told so. Then the account is closed and the corresponding database records are deleted, including your projects, library, brand kit, sessions and sign-in details. Erasing the files can fail or be delayed by a technical incident: closing the account alone does not confirm that every file is erased. Projects that belong to someone else and were only shared with you are not affected. Unused credits are lost and not refunded.

We keep the record of credit movements and payments, as accounting rules require, linked only to a customer identifier that no longer names you.

17. Changes to these terms

We may update these terms, for example when the service changes or the law requires it. We change the date at the top of this page. A material change, to these terms or to the service, is announced before it takes effect, by email or in the app, with its reason, its date and its consequences for your paid plan. It does not apply retroactively. If you keep using the service after it takes effect, you accept the new terms. If you do not accept them, you can stop using the service. You keep the termination and refund rights the law gives you, and deleting your account does not waive them.

18. Governing law and disputes

These terms are governed by the law of the place where the operator of Brollss is established, without regard to conflict-of-law rules. If you are a consumer, you keep the protection given by the mandatory law of the country where you live, and you may bring a claim before the courts that this law designates.

If you have a disagreement with us, write to support@brollss.com first. We will try to resolve it with you before either of us goes to court.

19. General

If a clause of these terms is found invalid, the rest stays in force. If we do not enforce a clause right away, we do not give up the right to enforce it later. You may not transfer these terms without our consent. We may transfer them to a company that takes over the service, and you will be told.

20. Contact

For any question about these terms, write to support@brollss.com.